PRIVACY POLICY

We provide this Privacy Policy to inform You of Our policies and procedures regarding collection, storage, and processing and sharing of personal data that We receive from Users of the Platform or those which are stored or accessed by Us at the time of availing the Services or making transactions on the Platform.

With regard to this Privacy Policy, the terms “using” and “processing” information include, without limitation; the use of cookies; and the collection, storage, transfer, evaluation, deletion, disclosure, management, handling, modifying and use of personal data.

This Privacy Policy applies only to personal data that You provide Us via the Platform. We reserve the right to update this Privacy Policy from time to time to reflect any changes to Our Services. We will do this by amending the Privacy Policy on the Platform. The changes will take effect automatically, as soon as they are posted on the Platform.

This Privacy Policy is applicable to all Users of this Platform. By entering the Platform, using the Services, registering with Us or by otherwise giving Us Your information, You will be deemed to have read, understood and agreed to the practices and policies outlined in this Privacy Policy and agree to be bound by the terms hereof. You hereby consent to Us collecting, using and sharing and disclosing Your information as described in this Privacy Policy. We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at Our sole discretion, at any time. If You do not agree with this Privacy Policy at any time, do not use any of the Services, use or access the Platform or give Us any of Your information. Any User that does not agree with any provisions of the Privacy Policy has the option to discontinue the Services provided by Us immediately.

We may process your personal data for, including without limitation, the following purposes:

• Processing Your Application: We collect the personal information you provide while signing up for an account to process your application and further run background verification and other checks required for the processing of your application. This also includes processing the financial information shared by You to pay the membership fee to avail the membership of the Community.
  
• Providing Our Services: We collect the content, communications and other information you provide when you use our Services, including when you enter our Platform, sign up for an account, access content uploaded or shared by the Company, the Community or any other member of the Community. This can include information in or about the content that you provide, such as the account registration details, profile picture, User name, email, phone number, age group, gender, location, financial data, etc. It can also include the use of different features that we provide on the Platform, such as (i) participating in the online events, sessions, seminar organized for the Users who are members of the Community; (ii) participation in Group knowledge enhancement and knowledge sharing programs in workshops, and seminars which shall be planned, conducted and streamlined by industry experts and trained leaders, fostering personal and professional growt; (iii) to provide personalized communications; (iv) to fulfil our business relationship with you, including processing, confirming, and fulfilling your reservations for different events, seminars etc. organized by the Community from time to time; and (v) such other similar related services forming a part of the Services provided by the Company as a part of the membership plan through its Community. The information can also be collected during participation in the physical meet ups and events organized for the Users who are members of the Community and contribute in the discourse and discussion within their core members group comprising of 6-8 members (“Group”) or non-Group meetings and events and while attending exclusive member-only gatherings and social events, offering unique opportunities for camaraderie and building valuable relationships to the User.  
  
  The personal data collected is processed for purposes such as: (i) facilitating assistance with regards to our Services; (ii) delivering relevant content and newsletter updates regularly; (iii) tracking your activities on the Platform such as attendance in the organized events, seminars, etc.; (iv) providing relevant notification and communications pertaining to your membership and announcement of any event and/ or session; (v) customer support and feedback services; (vi) scheduling Group meetings for the Users; and (vii) meeting legal or contractual obligations, etc.
  
  Customer service: We need to process personal data to ensure the overall quality of the Services availed by a User on the Platform. We will only collect your personal data if we have a valid reason for doing so, for example, to comply with our legal and regulatory obligations; for facilitating assistance in relation to the Services; for the performance of our contract with you or to take steps at your request before entering into a contract; for our legitimate interests or those of a third party; or where you have given consent. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. Our primary goal in collecting your personal data and other personal information is to provide you a safe, efficient, smooth and customized experience. We also use your personal identifiable information together with other personally non-identifiable information to help us better know our Users and to improve the content, Services and functionality of the Platform. The information we learn from you will help us personalize and continually improve your experience at our Platform. We do not voluntarily make this information available to third parties, nor do we use it for any other purpose, except as set out herein.
  
  We may also use your personal information or ask you to share certain details related to your account to verify any of your requests to know, delete, or correct such information. In case you do not have an account with us, we will not have enough information about you to verify your identity and respond to your requests, as we do not keep with us sufficient information necessary to re-identify and link you to a prior visit to the Platform to access the Services where data may have been collected.
  
  Marketing: We process Users’ data for marketing purposes. This means that We can contact Users to draw attention to Our Services. For this purpose, We process the following personal data: (i) website behaviour; (ii) IP address; (iii) email address; (iv) phone number; (v) account information; and (vi) such other information as may be required by the Company for providing the Services from time to time.
  
  In addition to the above, We may also use Your personal data for several reasons, including but not limited to: (i) keep You informed of the transaction status; (ii) send You communication in relation to availing of the Services via SMS, WhatsApp or any other messaging service; (iii) allow Our customer service to contact You, if necessary; (iv) request You for reviews of the Services; (v) send You verification message(s) or email(s); (vi) validate/authenticate Your account and to prevent any misuse or abuse; (vii) send You important notices and communications regarding Our Services, meetings, events, etc; (viii) notify You of the changes to the terms and conditions and/or policies; (ix) to send You marketing related communications; (x) to deal with enquiries and complaints raised by You and to troubleshoot problems; (xi) ensure compliance with all applicable laws and to ensure safety of the Platform and all Users; or (xii) to prevent fraud, errors and/or any illegal activity on the Platform.

It may be necessary for Us to disclose Your personal data whether by law, legal process and/or by request from public and/or governmental authorities within or outside of your country of residence. We may also disclose Your personal information if We determine that disclosure is necessary or appropriate for the purposes of law enforcement, national security or to prevent or stop any activity We may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.

We automatically receive the URL of the site from which anyone visits. We also receive the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of +User’s ISP. This information is used to analyze overall trends to help Us improve Our Services. The linkage between User’s IP address and User’s personally identifiable information is not shared with or disclosed to third parties. Notwithstanding the above, We may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors,  strategic partners, and other such third party(ies).

Note that We maintain a strict no-spam policy and do not rent, sell, disclose or share personal information belonging to You with other people or non-affiliated companies without Your consent, except to provide promotions or otherwise as specifically provided for in this Privacy Policy.

We request You to use a safe and secure server to access the Platform to ensure the safety of Your username, password and other information. We do not guarantee the security and/or privacy of any information, which may be available to all Users and visitors of the Platform publicly.

You agree that in addition to as may be provided in this policy, We may also disclose Your personal information under the following circumstances:

Third party service providers: We engage, retain or might, as per requirement and business needs of the Company, employ, engage, contract with payment facilitators, IT support, independent contractors, and such other third party service professionals/providers to work on behalf of or with Us, under agreements containing confidentiality obligations and in accordance with law, in relation to the services provided by Us on the Platform. These third party service providers may use Your personal information in assisting Us to communicate with You about Our offers, feedback of Services, assisting in payment facilities, providing customer support, assisting in providing content etc. We may employ third party companies and/or individuals to help improve or facilitate our Services, to provide the Service(s) on our behalf, to perform platform-related services, including but not limited to: payment processing, maintenance services, fraud detection services, database management, web analytics, monitoring, and evaluation services. In this event, your information may be shared with such third party companies and/or individuals, if required. Further, We do not authorize such third party service providers to use or disclose your personal information except in connection with providing their services. In case, any third party service provider(s) asks or requests for any personal data through the Platform or any other third party link/ website, the Company shall not be responsible for such collection of personal data or information.

Compliance with laws and protection of Users: We may release your personal information when the same is required in order to comply with the law, in response to court orders, court summons, judgments, decrees, injunctions, arbitral awards, administrative orders, governmental investigation or orders of any government authority or any other legal process, to establish/exercise Our legal rights or defend against legal claims or in the event We reasonably believe that doing so is legally required or is in your interest to protect Your property or other legal rights or property or rights of others. We may also share your personal information in order to enforce and fully comply with Our Terms and Conditions and other Company policies;

Business transfer and mergers: We may transfer Your personal information if the Company, is acquired by or merged with another Company, to the extent permitted by applicable law and/or required under the scheme/arrangement of merger, etc. In such an event We will notify You before Your personal information is transferred/shared with the other entity and hence becomes subject to a different privacy policy;

With Your consent: In addition to the aforementioned circumstances, We may share Your personal information with third parties with Your prior consent and/or at Your request.

We may disclose information: as required by law, such as to comply with a subpoena, or similar legal process; to enforce applicable Terms and Conditions, including investigation of potential violations thereof; when we believe in good faith that the disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request; with our trusted third party service providers who work on our behalf and do not have an independent use of the information we disclose to them and have agreed to and adhered to the rules set forth in this Privacy Policy; to protect against imminent harm to the rights, property or safety of the Platform or our Users or the public as required or permitted by law; with third party service providers in order to personalize the Platform or the Services for a better user experience and to perform behavioural analysis.

COOKIES

COOKIESNon-personal data is data that can never be used to identify an individual. We may collect information regarding User activities on Our Platform. This aggregated information shall be used by Us in research, analysis, to improve and monitor Our Services and for various promotional schemes. Such non-personal data may be shared in aggregated, non-personal form with third party to enhance customer experience, offerings or services.

The Platform uses cookies, and while visiting or using the Platform You accept our use of the cookies. We may place text files in the browser files of Your computer system. A cookie itself does not contain personal information and it will only enable Us to relate Your use of the Platform and Your behaviour on the Platform to information that You have specifically and knowingly provided. The only personal information that a cookie can contain is the information You supply to the cookie. A cookie can’t read data off Your hard disk or read cookie files created by other websites.

We may place both permanent and temporary cookies. A permanent cookie will remain on your web browser until its expiry date, unless deleted prior to such expiry date. However, most cookies are “session cookies” meaning that they automatically get deleted from your computer system at the end of the session. You can refuse cookies by turning them off in Your browser or alternatively You can also set your browser to warn You before accepting any cookies. Therefore, You are always free to decline Our cookies if Your browser permits, however We use certain cookies to authenticate Users on each page after the User logs on to the Platform or accesses any Services. If you, as a casual visitor, have inadvertently browsed any other page of this Platform prior to reading this Privacy Policy, and you do not agree with the manner in which such information is obtained, collected, processed, stored, used, disclosed or retained, merely quitting this browser application should ordinarily clear all temporary cookies installed by Us. All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as We cannot guarantee, predict or provide for the behavior of the equipment of all the visitors of the Platform. Note that You are not a casual visitor if you have willingly submitted any personal data or information to Us through any means, including email, post or through the registration process on the Platform. All such visitors will be deemed to be, and will be treated as Users for the purposes of this Privacy Policy, and in which case, this Privacy Policy applies in its entirety to such persons.

The data that cookies collect will be used to process and/or analyse information by third parties to help improve or facilitate Our Services, to provide Service on Our behalf, to Platform-related services, including but not limited to; maintenance services; fraud detection services; database management; web analytics; monitoring; and evaluation services. If you have any questions about Our cookie usage, please contact Us at the contact details/information mentioned below.

YOUR RIGHTS AND HOW TO EXERCISE THEM

We respect the exercise of the rights You have in relation to the personal data that We process or use. You can request access to or a copy of your personal data collected and processed by Us. You may also request the rectification and removal of personal data or the restriction of the processing of Your personal data. Users have the right to unilaterally change their e-mail and contact preferences at any time by logging into their "Account" on the Platform and changing the account settings. If You have an objection to use of Your data under this Privacy Policy, please write to Our privacy team at members@offline.club. To prevent misuse, We will ask You to identify yourself.

YOUR DUTIES

In relation to the rights that have been granted to you there are several duties that You need to comply or adhere to during the term of your engagement or association with Us. Some of the duties include not limiting to:

• comply with the provisions of all applicable laws for the time being in force while exercising rights under the provisions of the applicable laws;
  
• to ensure not to impersonate another person while providing your personal data for the purpose of availing the Services;
• to ensure not to suppress any material information while providing your personal data for any document, unique identifier, proof of identity or proof of address issued by the State or any of its instrumentalities;
  
• to ensure not to register a false or frivolous grievance or complaint with Us; and
  
• to furnish only such information as is verifiably authentic, while exercising the right to correction or erasure under the provisions of the applicable laws.
  

LIMITATION OF LIABILITY

We do not control or endorse the content, messages or information placed on the Platform by any User or third party and, therefore, We specifically disclaim any liability with regard to such information and Your participation/ engagement with such third party service providers and services offered by them and You agree that you waive any claims against Us relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Us relating to the same.

You are responsible for maintaining the accuracy, truthfulness, correctness and completeness of the information You submit or provide to Us, on the Platform; and shall hold harmless and indemnify the Company from and against all claims arising out of or in relation to the wrongful information posted, provided by You to Us, on the Platform.

If Your personal information changes, You may correct, delete inaccuracies, or amend information by contacting Us on members@offline.club. If you wish to cancel your account or request that We no longer use your information to provide you Services, contact us on members@offline.club.

INFORMATION SECURITY

We understand the serious implications of data security and take extensive measures to ensure Your data and information is secured. We take extensive technical, and legal measures to safeguard Your personal data. The Platform uses a reliable SSL certificate to ensure Your personal data is not misused in any manner whatsoever. We use SSL encryption when transmitting certain kinds of information, such as financial services information or payment information.
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Our employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User’s personal information or sensitive personal data and information. We have put in place procedures and technologies as per good industry practices and in accordance with the applicable laws, to maintain security of all personal data from the point of collection to the point of destruction.
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No administrator of the Platform will have knowledge of Your password. It is important for You to protect against unauthorized access to Your password, Your computer and Your mobile phone. Ensure You log off from the Platform when finished. We do not undertake any liability for any unauthorized use of Your account and password. If You suspect any unauthorized use of Your account, you must immediately notify Us by sending an email to members@offline.club. You shall be liable to indemnify Us due to any loss suffered by Us due to such unauthorized use of Your account and password. Please note that We make all User information accessible to Our employees, agents or partners and third parties only on a need-to-know basis. However, We are not responsible for the confidentiality, security or distribution of Your personal information by Our partners and third parties outside the scope of Our agreement with such partners and third parties.
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In case there is any breach of security, We will make all legally required disclosures concerning the breach and the confidentiality, or integrity of Your unencrypted electronically stored "personal data" to You via email or by posting it on Platform without unreasonable delay, in as far as is consistent with any legitimate needs of law enforcement and any measures required to determine the scope of the breach and to safeguard the integrity of data.
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We do not sell, transfer or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We store and process your personal information on computers located in India that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your information being transferred or used in this way, please do not use this Platform.
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Under no circumstances, we rent, trade, transfer or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.
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Notwithstanding anything contained anywhere in this Privacy Policy; we cannot assure absolute security to your personal data and by entering into or by logging into our Platform, you explicitly agree not to sue us for any data breach.

APPLICABLE LAWS AND REGULATIONS

We ensure that your data and information shall be protected under the provisions of General Data Protection Regulation, Information Technology Act, 2000, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 along with any amendments made to these acts, rules and regulations.

RETENTION PERIODS

We do not keep your personal data longer than necessary for the legitimate purpose of the processing. This includes, for example, the purposes of satisfying any legal, regulatory, accounting, reporting requirements, to carry out legal work, for the establishment or defence of legal claims or simply to provide the Services. We may aggregate and anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case We may use this information indefinitely without further notice to you.

Under certain circumstances, You have rights under applicable data protection laws in relation to Your personal data. It is Our policy to respect Your rights and We will act promptly and in accordance with any applicable law, rule or regulation relating to the processing of Your personal data. Details of Your rights are set out below:

GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

This Privacy Policy shall be governed by the laws of India. The courts and tribunals of New Delhi have exclusive jurisdiction to settle any dispute arising out of or in connection with this Privacy Policy (including any disputes regarding the existence, validity or termination of this Privacy Policy).

If any dispute, controversy or claim arises under, out of, or in relation to this Privacy Policy, including any dispute concerning the formation, construction, interpretation, or breach of this Privacy Policy, then such dispute shall at the first instance be attempted to be resolved through mutual good faith consultations. If the dispute is not resolved in this manner within forty-five (45) days of either party (you or we) sending a notice in this regard to the other party of such dispute, then the dispute shall be resolved by binding arbitration under the provisions of the Arbitration & Conciliation Act 1996, by a sole arbitrator. The seat and venue of the arbitration proceedings shall be New Delhi, India by a sole arbitrator who shall be appointed by the Company and whose decision shall be final and binding upon all the parties.

CONTACT INFORMATION

Contact Information: +91 99 6667 6665
Name: Jinanda Sheth
Email: members@offline.club
Address: 3rd Floor, F-8/16 Vasant Vihar, New Delhi - 110057